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RETURNS & EXCHANGES
We make every effort to accurately represent materials, finishes, and character so you can shop with confidence.
If you are not completely satisfied, contact us with within 14 days of delivery to initiate a return or exchange. Exclusions apply.
PLEASE NOTE:
· One-of-a-kind pieces, mirrors, special orders, service-based customizations, and items without original packaging are final sale.
· Returned items must be in original (“as-was”) condition. We reserve the right to decline returns showing signs of damage or misuse.
· Approved returns are issued as store credit equal to the original purchase price. Credits are valid for one year from issuance.
· Delivery fees are non-refundable, except in cases of manufacturer defects or transit damage.
· International orders are final sale.
If your item arrives damaged or materially defective, regardless of exclusions, we will reimburse, replace, or otherwise resolve the issue.
SHIPPING & DELIVERY
Standard will deliver to your doorstep only. White Glove will deliver all eligible objects to the room of your choice with a 2-person crew and includes packaging removal.
Depending on the object, a delivery appointment and signature may be required. Our delivery partners will contact you to arrange and confirm your appointment.
We currently offer delivery in the contiguous 48 states. Delivery fees vary by zip code and order total. White Glove service to remote areas may be limited.
Click here to see our full shipping rates.
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COMPLETE THE LOOK
Your Mathilde Plate pairs perfectly with the following pieces.
This item pairs perfectly with: