Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from oliveateliers.com (the "Site").

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

"Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit allaboutcookies.org.

"Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

"Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information." When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: google.com/policies/privacy. You can also opt out of Google Analytics here: tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

This does not apply to mobile phone numbers or SMS consent collected for text messaging; see Text Messaging (SMS) below.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page.

You can opt out of targeted advertising by:

Facebook: facebook.com/settings/?tab=ads

Google: google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at optout.aboutads.info.

Do Not Track

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Text Messaging (SMS)

If you opt in to receive text messages from Olive Ateliers, Inc., we collect your mobile number and a record of your consent, and we use it only to send the messages you requested. This includes customer care texts (order, delivery and appointment updates, and replies to your requests) and, if you separately opt in, marketing texts.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except service providers (such as our messaging platforms and wireless carriers) who process it solely to deliver messages on our behalf.

If you receive cart reminder texts, they are based on cookies and similar technologies on our Site that record the items in your cart and whether you completed checkout. We use that information only to decide when to send a cart reminder.

When you text with our team, we keep a record of the conversation to help with your order or request.

You can opt out at any time by replying STOP to the number that texted you, or by contacting us at (310) 853-0519 or general@oliveateliers.com. For help, reply HELP. See Section 16 of our Terms & Conditions for full messaging terms.

Contact Us

For more information about our privacy practices, if you have questions, if you would like to opt out of text messages, or if you would like to make a complaint, please contact us:

Phone: (310) 853-0519
Email: general@oliveateliers.com
Mail: Olive Ateliers, Inc., 1210 Mateo Street, Los Angeles, CA 90021, United States

Last updated: October 27, 2026