We Source -objects- dropping curated collections of one-of-a-kind, -fairly- objects online and in-person at our los angeles -atelier- .

how it works

What is a drop?

We drop unique collections of imported and curated inventory on a first come, first serve basis. Drops take place as inventory permits; no two Drops are the same. New Arrivals and re-stocks touch down In-Person & Online weekly with our most abundant assortment always available in-store. Drops & New Arrivals are announced to our community via Instagram, email, text message, and our website.

How do I shop?

There are three ways to Shop: In-Person at our Los Angeles based Atelier open Wednesday - Saturday, 10am - 4pm, online via our website, or via our Concierge Program. Our Los Angeles based Atelier offers our most abundant assortment with many objects exclusively available in-store.

What’s the difference between shopping Online vs In-Person?

Our Los Angeles based Atelier offers our most abundant assortment with many objects exclusively available in-store. Our In-Person assortment may or may not be displayed on our website. To experience everything Olive Ateliers has to offer, and hand select every object with the help of our team, please visit us In-Person Wed-Sat, 10am-4pm, or book a Concierge appointment to shop from afar.

Where do you source your Objects?

Olive Ateliers sources thoughtfully from Turkey, India, Indonesia, Greece, France, China and more. We prioritize sourcing vintage, antique, and one-of-a-kind objects made from reclaimed and natural materials. Most of our objects have lived many lives, and therefore come with unique patina, character, and wear.

When is the next drop?

Drops are announced to our community via Instagram, email, and text message. Drops and New Arrivals now occur in tandem online & in-person, with our most abundant assortment being offered in-store. Sign up to get notified and Never Miss a Drop.

When can I shop?

Our Los Angeles based Atelier is open Wed - Sat, 10am - 4pm. We announce new Drops as inventory is received, and New Arrivals touch down weekly. Stay in the know of upcoming Drops and New Arrivals by signing up here.

What are your prices?

We offer fairly priced objects. What do we mean by ‘fairly priced’? “Fair (adj.): without cheating or trying to achieve unjust advantage.” Put simply, we’re striving to offer access to one-of-a-kind, special, and ‘of age’ objects, without the inflated markups.

Where is your Atelier?

Our flagship Atelier is located in the iconic Arts District of Los Angeles: 1210 Mateo St, Los Angeles, CA, 90021. Open every Wed-Sat, 10am-4pm. Enter via Mateo St.

Does the In-Person Atelier offer the same assortment as the Online Atelier?

Our Los Angeles based Atelier offers our most abundant assortment with many objects exclusively available in-store. Our In-Person assortment may or may not be displayed on our website. To experience everything Olive Ateliers has to offer, and hand select every object with the help of our team, please visit us In-Person Wed-Sat, 10am-4pm, or book a Concierge appointment to shop from afar.

Where do I park?

Our secure parking lot is located up the alley closest to 1210 Mateo St. Non-metered street parking is available on Mateo and 8th, and other nearby streets.

How do I reserve items?

Holds are only valid while you are physically in the Atelier. Check in with our staff to receive a desired number of hold tags upon entry. Should you be interested in an item already on hold, a backup hold can be placed. Should an object held under your name appear abandoned or should a customer wish to place a backup hold on an object reserved for you, our team will be in touch via phone and text message to confirm your interest prior to releasing your hold. You are welcome to carry any smaller items with you while shopping. There is no need to mark items in your immediate possession.

Do I need an appointment?

No! We remain open to the public Wed-Sat, 10am-4pm without an appointment required.

Will I miss out?

We are most abundant with options when a new Drop occurs. However, with New Arrivals and re-stocks touching down weekly, we have worked to ensure we always have an array of special options regardless of how you choose to Shop the Drop.

Do you offer shipping or delivery?

For local deliveries of heavy and large items, we can provide quotes on request via our preferred third party delivery company. Please connect with any of our team members to request a quote alongside your purchase.

Nationwide* freight can now also be quoted for orders originating from our Los Angeles based Atelier. As always, shopping must take place in-person and all sales are final. Quotes will be provided within 3-5 working days of your purchase. Freight, materials, and handling costs are the customer’s responsibility.

*Nationwide freight excludes HI, AK, PR, GU.

Do you offer returns or exchanges?

We do not offer returns or exchanges at this time. All sales are final and all items are sold as-is. We will, however, reimburse or offer replacements for any objects that become damaged in-transit. Most of our objects have lived many lives and therefore come with patina, age and wear. Please inspect your items before leaving the Atelier.

How do you support shoppers with special needs?

If you require special assistance, please email losangeles@oliveateliers.com so we can accommodate your needs. 

Do you have more than one location?

We do not! The only location to shop Olive Ateliers is in-person at our Los Angeles based Atelier, 1210 Mateo St, Los Angeles, CA 90021, or via our website oliveateliers.com.

When can I shop?

Our Online Atelier is now open 24/7. We announce new Drops as inventory is received, and New Arrivals touch down weekly. Stay in the know of upcoming Drops and New Arrivals by signing up here.

Will the Online Atelier offer the same assortment as the In-Person Atelier?

The Online Atelier will offer a more limited assortment of what we are able to sell In-Person. To experience our full assortment, and hand select every object with the help of our team, please visit our Los Angeles Atelier Wed-Sat, 10am-4pm. We can help facilitate long-distance, nationwide* freight for orders placed in-person. *Nationwide freight excludes HI, AK, PR, GU.

Can I buy online and pick up In-Person?

We do not currently offer an option to buy Online, pick up In-Person. If you are local to Los Angeles we encourage you to shop In-Person Wed-Sat, 10am-4pm.

Can I be notified when objects come back in stock?

Absolutely! Sign up to stay in the know of Drop & New Arrival notifications. Stumble across a Rare Find or One-of-a-Kind object you adore? We recommend sealing the deal sooner than later. Rare finds are one-of-one and hard to come by, blink and you’ll miss them.

How long can I reserve an object in my cart?

All purchases are first come, first serve. Objects are unable to be reserved Online.

Do you offer shipping?

We offer two straight-forward delivery options: Standard or White Glove. We currently offer delivery in the contiguous 48 states. Delivery fees vary by zip code and order total. White Glove service to remote areas may be limited. Shipping cost is calculated at checkout.

How much does shipping cost?

Shipping cost is dependent on the items in your order, the destination of the delivery, and the level of service requested. Shipping options are shown cost is calculated at checkout.

How do you ship heavy and oversized objects?

Oversized and heavy objects such as large furniture, Onyx Side Tables, or Limestone Troughs are not able to safely ship via Standard Ground Shipping and must instead ship via scheduled freight delivery. Freight deliveries may take up to 10 business days to deliver. At checkout, you will have the opportunity to select from two straight-forward delivery options: Standard or White Glove.

Standard will deliver to your doorstep only. White Glove will deliver all eligible objects to the room of your choice with a 2-person crew and includes packaging removal.

Depending on the object, a delivery appointment and signature may be required. Our delivery partners will contact you to arrange and confirm your appointment.

Do you ship internationally?

We currently offer nationwide* sustainable ground shipping for all orders purchased via the Online Drop. Shipping cost is calculated at checkout. *Nationwide shipping excludes HI, AK, PR, GU

When can I expect my order to arrive?

We exclusively offer ground shipping as it is the most sustainable shipping service available. Orders that are shipping via ground shipping typically arrive in 5-7 business days following dispatch. Freight deliveries may take longer.

Do you offer returns or exchanges?

We do not offer returns or exchanges at this time. All sales are final and all items are sold as-is. We will, however, reimburse or offer replacements for any objects that become damaged in-transit. All of our items are one-of-a-kind and most of our objects have lived many lives and therefore come with patina, age and wear. If you prefer to hand select your objects, we recommend visiting our In-Person experience or booking a Concierge appointment to get exclusive access to our entire In-Person assortment from afar.

What do I do if my object arrives broken?

We’ve spent a great deal of time testing our packaging and shipping processes to ensure objects arrive safely to your door. That said, accidents happen, and if something arrives visibly broken or damaged from shipping, please save the packaging, take lots of photos and reach out to us at orders@oliveateliers.com. We’ll work with you to make it right.

HAVE MORE QUESTIONS? CONTACT US
INTERESTED IN OUR TRADE PROGRAM? LEARN MORE