We drop unique releases of imported & curated inventory on a first come, first served basis. Drops take place as inventory permits; no two Drops are the same. Our Drops are announced to our community via Instagram, email, text message, and our website. Want to shop beyond the Drop? Our abundant assortment of objects will remain available at our Los Angeles based Atelier, now open Wed-Sat, 10am-4pm.
how it works
What is a drop?
How do I shop?
There are two ways to Shop the Drop: in-person at our Los Angeles based Atelier open Wednesday - Saturday, 10am - 4pm or online via our website when Online Drops occur. Drop dates are announced to our community via Instagram, email, text message, and our website. Want to shop beyond the Drop? Our abundant assortment of objects will remain available at our Los Angeles based Atelier, now open Wed-Sat, 10am-4pm.
What are your prices?
We offer fairly priced objects. What do we mean by ‘fairly priced’? “Fair (adj.): without cheating or trying to achieve unjust advantage.” Put simply, we’re striving to offer access to one-of-a-kind, special, and ‘of age’ objects, without the inflated markups. Our objects range from $25-$1000+
Where do you source your Objects?
Olive Ateliers sources thoughtfully from Turkey, India, Indonesia, Greece, France, China and more. We prioritize sourcing vintage, antique, and one-of-a-kind objects made from reclaimed and natural materials. Most of our objects have lived many lives, and therefore come with unique patina, character, and wear.
When is the next drop?
Our next drop dates are always communicated on our homepage. Future drops are also announced to our community via Instagram, email, and text message. We only open when drops occur. Sign up to get notified and never miss a drop.
When can I shop?
We are open Wed-Sat, 10am-4pm. We host new Drops as inventory is received, and New Arrivals touch down weekly. Stay in the know of upcoming Drops and New Arrivals by signing up here.
Where is your Atelier?
Our flagship Atelier is located in the iconic Arts District of Los Angeles: 1210 Mateo St, Los Angeles, CA, 90021. Open every Wed-Sat, 10am-4pm. Enter via Mateo St.
Where do I park?
Our secure parking lot is located up the alley closest to 1210 Mateo St. Non-metered street parking is available on Mateo and 8th, and other nearby streets.
How do I reserve items?
Holds are only valid while you are physically in the Atelier. Check in with our staff to receive a desired number of hold tags upon entry. Should you be interested in an item already on hold, a backup hold can be placed. Should an object held under your name appear abandoned or should a customer wish to place a backup hold on an object reserved for you, our team will be in touch via phone and text message to confirm your interest prior to releasing your hold. You are welcome to carry any smaller items with you while shopping. There is no need to mark items in your immediate possession.
Do I need an appointment?
Whether you’re the early bird who gets the worm on Drop day, we remain open Wed-Sat, 10am-4pm without an appointment required.
Will I miss out?
We are most abundant with options when a new Drop occurs. However, with New Arrivals touching down weekly, we have worked to ensure we always have an array of special options for those who choose to Shop the Drop.
Do you offer shipping or delivery?
For local deliveries of heavy and large items, we can provide quotes on request via our preferred third party delivery company. Please connect with any of our team members to request a quote alongside your purchase.
Nationwide* freight can now also be quoted for orders exceeding $5,000. As always, shopping must take place in-person and all sales are final. Quotes will be provided within 3-5 working days of your purchase. Freight, materials, and handling costs are the customer’s responsibility.
*Nationwide freight excludes HI, AK, PR, GU.
Do you offer returns or exchanges?
We do not offer returns or exchanges at this time. All sales are final and all items are sold as-is. Most of our objects have lived many lives and therefore come with patina, age and wear. Please inspect your items before leaving the Atelier.
How do you support shoppers with special needs?
If you require special assistance, please email email@example.com so we can accommodate your needs.
When can I shop?
We host Online Drops roughly every month. Online Drops dates are announced via our website, email, text message, and Instagram. Online Drops take place 5pm - 9pm PST and follow our first come, first serve model for all inventory. Our next Online Drop date can be found here.
Will the Online Drop offer the same assortment as the In-Person Drop?
The Online Drop will offer a limited assortment of what we sell In-Person at the Atelier. To experience our full assortment, and let your object choose you, please visit our Los Angeles Atelier Wed-Sat, 10am-4pm. We can help facilitate long-distance, nationwide* freight for orders placed in-person over $5000. *Nationwide freight excludes HI, AK, PR, GU.
Can I pre-order objects?
We are first come, first serve, and do not offer pre-orders.
How long can I reserve an object in my cart?
Similar to our In-Person experience, the Online Drop will be a “blink and you miss it” experience. All purchases are first come first served.
Do you offer shipping?
We offer nationwide* sustainable ground shipping for all orders purchased via the Online Drop. Shipping cost is calculated at checkout. *Nationwide shipping excludes HI, AK, PR, GU
How much does shipping cost?
Shipping cost is dependent on the items in your order and the destination of the delivery. Shipping cost is calculated at checkout.
How do you ship heavy and oversized objects?
Oversized and heavy objects such as large furniture, Onyx Side Tables, or Limestone Troughs are not able to safely ship via Standard Ground Shipping and must instead ship via scheduled freight delivery. Freight deliveries may take up to 10 business days to deliver. At checkout, you will have the opportunity to select from the following service level options:
– Standard - Outside delivery to the threshold or main entrance
– Threshold - Inside delivery over the threshold or main entrance
– Room of Choice - Inside delivery to the location or room of choice
– White Glove - Inside delivery to the location of choice; Unpack & debris removal
Freight services cost $115+ and depend on size of purchase, delivery location, and service level selected. If you have purchased multiple objects, your shipping option at checkout may show only "Shipping" as the option instead of displaying the above choices. If this is the case, please complete your purchase by selecting "Shipping" and we will reach out to you to confirm your desired service level after the order is placed. Please note all freight shipping will require confirmation of a delivery appointment once the order has shipped and signature upon receipt.
Do you ship internationally?
We currently offer nationwide* sustainable ground shipping for all orders purchased via the Online Drop. Shipping cost is calculated at checkout. *Nationwide shipping excludes HI, AK, PR, GU
When can I expect my order to arrive?
We exclusively offer ground shipping as it is the most sustainable shipping service available. Orders that are shipping via ground shipping typically arrive in 5-7 business days following dispatch.
Do you offer returns or exchanges?
We do not offer returns or exchanges at this time. All sales are final and all items are sold as-is. All of our items are one-of-a-kind and most of our objects have lived many lives and therefore come with patina, age and wear. At checkout, you will be asked to agree to our final sale policy, acknowledging you understand your objects to be one-of-a-kind and likely to differ from the image shown. If you prefer to hand select your objects, we recommend visiting our In-Person experience.
What do I do if my object arrives broken?
We’ve spent a great deal of time testing our packaging and shipping processes to ensure objects arrive safely to your door. That said, accidents happen, and if something arrives visibly broken or damaged from shipping, please save the packaging, take lots of photos and reach out to us at firstname.lastname@example.org. We’ll work with you to make it right.