We’re on a mission to inspire curious living, by making one-of-a-kind objects accessible to everyone. Our Concierge Services is one more way in which we’re doing just that. Is our flagship Atelier a little too out of reach? Or maybe you simply need a helping hand in adorning your dream home? Our team is here to help. Let us bring curious living to you.
Concierge services
OUR CONCIERGE SERVICES
By way of a virtual appointment, our Concierge will review your needs, present our ideas, and then get to work personal shopping on your behalf.
concierge appointment benefits
-
Exclusive access to our entire in-person assortment
-
One-on-one design guidance from our talented Concierge
-
Personal shopping and nationwide delivery assistance
OUR DESIGN WORK
We’re humbled to have adorned the homes of some of the world’s most notable names and partnered on projects with the industry’s most renowned designers and architects. And now, we’re thrilled to be bringing Curious Living home to you.
FAQ
What is Concierge Services?
How does an appointment work?
Immediately following booking, you will receive a link via email to fill out your Pre-Appointment Questionnaire. Once the questionnaire is complete you will be ready for your virtual consultation. Appointments take place over a video call. Our team will come prepared to walk you through a personalized design presentation, and gain your feedback before curating a bespoke hand selection of objects, on your behalf. Following your appointment, you’ll have a 48 hour window to approve your order, which includes up to 3 rounds of revisions.
Can you provide me with design advice?
Absolutely! We will consult on everything from furniture and object selection and placement to styling of existing surfaces, walls, areas etc. Know exactly what you want? No problem. We'll get to work personal shopping on your behalf.
What type of object recommendations will I receive during my consultation?
From adorning shelves with one-of-a-kind objects to decking the dining room with vintage furniture, pots for the patio, and everything in between. Based on your needs, our team will make recommendations from our abundant inventory of home decor, indoor & outdoor furniture, planters, troughs and sinks.
How often do you release new appointments?
Appointments are available up to 4 weeks in advance. The booking link refreshes daily.
Do you offer in-home consultations?
We offer in-home consultations and installs for projects local/nearby to Los Angeles. Please email concierge@oliveatelers.com for more information.
How much is delivery?
Delivery cost is dependent on the items in your order, the destination of the delivery, and the level of service requested. Delivery options will be quoted and presented once your order is finalized. Cost of delivery is contingent upon your final order and may vary from any initial estimates shown. *Nationwide delivery excludes HI, AK, PR, GU
What is your return policy and do you memo objects?
We do not offer returns or exchanges at this time. All sales are final and all items are sold as-is. We will, however, reimburse or offer replacements for any objects that become damaged in-transit. Most of our objects have lived many lives and therefore come with patina, age and wear. Please inspect the images of your items carefully before confirming your order. We do not offer memos at this time.